Computer Support | Computer Consulting
Our Houston IT Consulting firm dedicates 100 percent of our resources to the needs of the SMB market. Customer service and top notch support (Houston based support...calls that never leave the country and are NOT outsourced to another company) are tied to Citiscape IT's small-business values. One of our core commitments is service level with a personal touch. Citiscape IT offers a unique customer experience and puts us at a competitive advantage over other bloated IT firms. We work hard not to be your typical IT service provider. We are advocates for the SMB market, specializing in solving business problems using the tools of technology and giving your business a competitive edge. What makes us different from our competition? Plain and simple, we are about the triumph of BUSINESS not the triumph of TECHNOLOGY. We provide consultation and professional services to business owners who may or may not be technology savvy; many just need a technology company that is responsible, trustworthy, reliable, and not out for self interests and what will line our pocketbooks (often at the expense of your company), or the latest technology fad that contractually binds your company with one technology model with no way out.
Raising the Bar - Standards & Certifications
At Citiscae IT, we are happy to provide you with the service model you desire and that best suits your business needs and objectives. We have an excellent pro-active managed service package, as well as break fix and other support models to suit your business needs. To set us apart from the rest, first and foremost our team members are SERVICE ORIENTED who just happen to have a love of technology. As a requirement for employment, a team member must posses people skills first; technology skills and certifications second. At Citiscape IT, we raise the bar with our business standards and certifications including:
HIPAA Compliancy and Certification: Our consultants are required to go through HIPAA training and certification. At the very minimum two certifications are required; HIPAA Awareness and HIPAA Security. Due to regulatory compliance requirements by the State of Texas, these are kept in personnel records and copies are available to our clients upon request. We specialize in EHR | EMR | PPM implementation and support.
Sarbanes-Oxley: For IT Governance, Risk and Compliance, we have specialists who have completed advanced level Sarbanes Oxley training and are certified in the specific area of Information Systems Risk, Compliance and Audit. Due to regulatory compliance requirements by the State of Texas, these are kept in personnel records and copies are available to our clients upon request.
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Certified Microsoft Small Business Specialist Company: Citiscape IT is Certified by Microsoft and active in the Small Business Specialist community. We specialize in this area.
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Certified Microsoft GOLD Partner: Citiscape IT is a GOLD Certified Partner which must meet and keep Microsoft Certified Professionals on staff to maintain this level of certification as well as other qualifications and standards deemed by Microsoft.
Licensed by the State of Texas: Citiscape IT is Licensed by the State of Texas Commission on Private Security #A15323.
Costs Contained; Solutions Delivered!